PRIVACY POLICY

Last updated: September, 2025

Torres Handmade ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website hosted on Squarespace and interact with our services.

By using this site, you agree to the terms of this policy.

1. Information We Collect

When you visit or make a purchase from our site, we may collect the following types of personal information:

  • Personal Identifiers: Name, email address, shipping/billing address, phone number.

  • Payment Information: Credit card details (processed securely through our payment provider; we do not store this information).

  • Order Information: Items purchased, order total, date of purchase.

  • Device & Usage Information: IP address, browser type, referring pages, and time spent on our site (collected via Squarespace analytics and cookies).

2. How We Use Your Information

We use your information to:

  • Fulfill and ship orders

  • Communicate with you about your purchase

  • Respond to inquiries or customer service requests

  • Improve our website and services

  • Send occasional marketing emails (only if you opt in)

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We may share your information with trusted third parties to help us operate our business, including:

  • Squarespace (for website hosting and analytics)

  • Payment processors (e.g., Squarespace Paypents, Stripe, PayPal) for secure transaction processing

  • Shipping providers to deliver your order (e.g., USPS, FedEx, UPS, DHL, etc.)

These service providers are only given access to the information they need to perform their services and are contractually obligated to keep your data secure.

4. Cookies & Tracking Technologies

Our site uses cookies to improve your browsing experience, remember your preferences, and track general website usage. You can disable cookies in your browser settings, but some site features may not work properly as a result.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access – You can request a copy of the data we have about you.

  • Correction – You can ask us to update or correct your information.

  • Deletion – You can request that we delete your personal data, where applicable.

  • Opt-Out – You may unsubscribe from marketing emails at any time using the link provided in those emails.

To exercise any of these rights, please contact us at [your email address].

6. Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, or loss. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and protect your own devices and accounts.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies if you visit them.

8. Children's Privacy

Our site and services are not intended for children under 13. We do not knowingly collect or store information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated date. Continued use of the site after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Torres Handmade
Email: hello@torreshandmade.com
Location: New York City, NY