TERMS OF SERVICE

Last updated: September, 2025

Welcome to Torres Handmade. By using our website and purchasing our products, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. Overview

Torres Handmade ("we", "our", or "us") creates and sells handmade leather accessories and goods made from natural fibers. All of our products are designed and produced in our studio in New York City. By visiting our site or purchasing from us, you are engaging in our service and agree to be bound by the following terms and conditions.

2. Online Store Terms

  • You must be at least 18 years old or have the consent of a parent or guardian to use our site and make purchases.

  • You agree not to use our products for any illegal or unauthorized purpose.

  • You may not transmit any worms, viruses, or code of a destructive nature.

3. Product Information

  • Each item is handmade and may contain natural variations in color, texture, or finish. These are not considered defects but rather part of the unique nature of handmade goods.

  • We do our best to display colors and product details accurately, but cannot guarantee your device’s display is 100% accurate.

  • All products are subject to availability, and we reserve the right to discontinue any product at any time.

4. Pricing and Payments

  • All prices are listed in [USD] and are subject to change without notice.

  • We accept major credit cards and other secure payment methods as indicated during checkout.

  • Payment must be received in full before an order is processed and shipped.

5. Shipping and Delivery

  • We ship within the United States (and internationally, if applicable). Shipping rates and delivery times are calculated at checkout.

  • Once an order has shipped, we are not responsible for delays caused by the carrier.

  • Buyers are responsible for any customs or import taxes that may apply for international orders.

6. Returns and Exchanges

  • Due to the handmade nature of our products, we accept returns or exchanges on a case-by-case basis.

  • If you’re not satisfied with your purchase, please contact us within 7 days of delivery at [your email address].

  • Items must be returned unused and in original condition. Return shipping costs are the responsibility of the buyer unless the item is defective or incorrect.

7. Intellectual Property

All content on this site—including images, product designs, text, logos, and graphics—is the property of Torres Handmade and may not be used or reproduced without written permission.

8. Limitation of Liability

Torres Handmade is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our site or products.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the site constitutes acceptance of those changes.

11. Contact

If you have any questions about these Terms, please contact us at:

Email: hello@torreshandmade.com
Studio: Torres Handmade, New York, NY